This Privacy Policy describes how ARALINMY (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://aralin.com.my (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information from a variety of sources depending on how you interact with us. This may include information collected directly from you, automatically through your use of the Site, or from trusted third-party service providers.
We use this information to:
- Process and fulfill orders
- Provide customer support
- Manage accounts
- Improve our website and services
- Comply with legal obligations
- Protect our business and users
Personal Information We Collect
Information You Provide to Us
This may include:
- Name, phone number, email address, shipping & billing address
- Order and payment confirmation details
- Account login information
- Messages sent to our customer service team
Providing certain information is optional, but may be required to access some features of our Services.
Information Collected Automatically
When you use our Site, we may automatically collect:
- IP address
- Browser and device information
- Pages visited and actions taken
- Date and time of access
This data helps us improve performance and user experience.
Information from Third Parties
We may receive information from:
- Payment processors (to process your orders)
- Delivery partners
- Website hosting and analytics providers
- Marketing and advertising partners
All such data is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
Providing Products & Services
We use your personal information to:
- Process payments
- Deliver orders
- Handle returns/exchanges
- Manage your account
- Communicate order updates
Marketing & Communication
With your consent, we may send promotional emails or messages.
You may unsubscribe at any time using the link in our emails.
Security & Fraud Prevention
We use your information to detect and prevent fraud, abuse, or unauthorized access to our Services.
Cookies
We use cookies to improve website functionality, remember your preferences, analyze traffic, and enhance your shopping experience.
You may disable cookies via your browser settings, but some features may not work properly.
How We Share Personal Information
We may share your information with:
- Payment processors
- Delivery and logistics partners
- Website hosting and IT providers
- Marketing partners (with consent)
- Legal authorities if required by law
We do not sell your personal data.
User-Generated Content
If you post reviews or comments on our Site, this information may be publicly visible. We are not responsible for how others use publicly shared information.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing information.
Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal information from children.
Data Security & Retention
We take reasonable measures to protect your personal data. However, no system is 100% secure.
We retain your data only as long as necessary for business, legal, or contractual purposes.
Your Rights
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Withdraw consent
- Opt out of marketing communications
To exercise your rights, please contact us using the details below.
Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact:
📧 customerservice@aralin.com.my
💬 WhatsApp: https://wa.me/60107191011
🌐 https://aralin.com.my
ARALINMY
Malaysia
For the purposes of applicable data protection laws, we are the data controller of your personal information.